Senior Business Analyst

Work in high complexity environments, fully embedded in a DevOps team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups. Translate & document these business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads to ensure the business requirements are met through DevOps design & delivery activity & lead the application of testing processes & frameworks ensuring all products & services are effectively tested

·         End-to-End system delivery experience

·         Strong background in facilitating complex stakeholder workshops

·         High level solution architecture understanding

·         Designing data flows, integration patterns and end-to-end business processes

·         Strong background in data & process modelling (BPMN, ERD’s, Data Dictionaries)

·         Defining API requirements and interface specifications

·         Engaging Executives, SME’s and Development teams

·         Exposure to Azure DevOps

Working with ServiceNow, Workday would be an advantage

   Designing and developing / updating processes, and overseeing deployment of the processes in the organization

·         Monitoring and assessing existing processes to identify improvement opportunities

·         Monitor process performance based on defined parameters / conduct process performance diagnostics to identify improvement opportunities.

·         Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand

·         Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)

·         Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions

·         Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)

·         Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features

·         Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

·         Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .

·         Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements

·         Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)

·         Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)

·         Facilitate resolution & decision making during development & testing phases for any change requirements

·         Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate

·         Conduct peer reviews & problem solving within and across the broader team
   8-10 years general IT environment experience (Human capital experience will be an advantage)

·         5 Years experience as a business analyst

·         Proven record of building systems from scratch
End-to-End system delivery experience
Strong background in facilitating complex stakeholder workshops       
High level solution architecture understanding       
Designing data flows, integration patterns and end-to-end business processes       
Strong background in data & process modelling (BPMN, ERD’s, Data Dictionaries)       
Defining API requirements and interface specifications       
Engaging Executives, SME’s and Development teams         
Exposure to Azure DevOps       
8-10 years general IT environment experience (Human capital experience will be an advantage)        5 Years experience as a business analyst
Proven record of building systems from scratch
Beneficial Skills (Desired Skills):  |                  
SAFE Methodology·                    
BPMN/UML                    
Design Thinking