Senior Business Analyst
Absa
n/a - n/a
R750–850 per hour
Johannesburg, City of Johannesburg Metropolitan Municipality
Business Analyst
Analytical Skills
Stakeholder Engagement
Business Analysis
Systems Analysis
Digital Banking
Role
About the Role
We are seeking an experienced and highly analytical Senior Business Systems Analyst to join our dynamic team.
This hybrid role bridges technology and business, playing a critical part in the design, delivery, and optimization of digital banking platforms including online banking, mobile apps, and digital wallets. The ideal candidate brings a strong background in financial services, and a deep understanding of banking systems and digital channels. Experience working in or with African markets is highly desirable.
Key Responsibilities
Business Analysis
• Work closely with business stakeholders to gather, analyze, and validate business requirements.
• Translate business needs into detailed functional and non-functional specifications.
• Support business case development and feasibility analysis for digital initiatives.
• Drive the enhancement of customer experience across digital channels. Systems Analysis
• Collaborate with architects and development teams to design end-to-end solutions.
• Analyze existing systems to identify gaps, inefficiencies, and opportunities for improvement.
• Participate in system integration planning, including APIs and third-party platforms (e.g., digital wallets, payment gateways).
• Ensure alignment between business needs and technical implementation.
Digital Channels Focus
• Lead requirements definition and support delivery of digital banking products, including:
o Online banking
o Mobile banking applications
o Digital wallets
• Contribute to the roadmap for digital innovation, staying abreast of fintech and mobile trends.
• Ensure solutions are user-centric, secure, and scalable.
Stakeholder Engagement
• Engage with a wide range of internal and external stakeholders, including:
o Business units (Retail, Corporate, Risk, Compliance)
o IT teams o Third-party vendors and fintech partners
• Communicate complex technical concepts to non-technical audiences.
• Facilitate workshops, requirement sessions, and user acceptance testing (UAT).
Qualifications & Experience Required
• 10–15 years of experience in a Systems Analyst / Business Analyst role or similar.
• Proven experience in banking or financial services, with deep understanding of banking operations and regulatory environments. • Hands-on experience with digital banking platforms: online banking, mobile banking, and digital wallets.
• Strong understanding of systems architecture, integration patterns, and APIs.
• Track record of successful end-to-end project delivery in complex environments.
• Exceptional analytical, problem-solving, and communication skills.
Preferred
• Experience working in or supporting banks in Africa (West, East, or Southern Africa markets preferred).
• Familiarity with payment systems, AML/KYC compliance, and mobile money ecosystems.
• Agile / Scrum experience and familiarity with tools like Jira, Confluence, etc.
• Bachelor's or Master’s degree in Computer Science, Information Systems, Finance, or a related field.
We are seeking an experienced and highly analytical Senior Business Systems Analyst to join our dynamic team.
This hybrid role bridges technology and business, playing a critical part in the design, delivery, and optimization of digital banking platforms including online banking, mobile apps, and digital wallets. The ideal candidate brings a strong background in financial services, and a deep understanding of banking systems and digital channels. Experience working in or with African markets is highly desirable.
Key Responsibilities
Business Analysis
• Work closely with business stakeholders to gather, analyze, and validate business requirements.
• Translate business needs into detailed functional and non-functional specifications.
• Support business case development and feasibility analysis for digital initiatives.
• Drive the enhancement of customer experience across digital channels. Systems Analysis
• Collaborate with architects and development teams to design end-to-end solutions.
• Analyze existing systems to identify gaps, inefficiencies, and opportunities for improvement.
• Participate in system integration planning, including APIs and third-party platforms (e.g., digital wallets, payment gateways).
• Ensure alignment between business needs and technical implementation.
Digital Channels Focus
• Lead requirements definition and support delivery of digital banking products, including:
o Online banking
o Mobile banking applications
o Digital wallets
• Contribute to the roadmap for digital innovation, staying abreast of fintech and mobile trends.
• Ensure solutions are user-centric, secure, and scalable.
Stakeholder Engagement
• Engage with a wide range of internal and external stakeholders, including:
o Business units (Retail, Corporate, Risk, Compliance)
o IT teams o Third-party vendors and fintech partners
• Communicate complex technical concepts to non-technical audiences.
• Facilitate workshops, requirement sessions, and user acceptance testing (UAT).
Qualifications & Experience Required
• 10–15 years of experience in a Systems Analyst / Business Analyst role or similar.
• Proven experience in banking or financial services, with deep understanding of banking operations and regulatory environments. • Hands-on experience with digital banking platforms: online banking, mobile banking, and digital wallets.
• Strong understanding of systems architecture, integration patterns, and APIs.
• Track record of successful end-to-end project delivery in complex environments.
• Exceptional analytical, problem-solving, and communication skills.
Preferred
• Experience working in or supporting banks in Africa (West, East, or Southern Africa markets preferred).
• Familiarity with payment systems, AML/KYC compliance, and mobile money ecosystems.
• Agile / Scrum experience and familiarity with tools like Jira, Confluence, etc.
• Bachelor's or Master’s degree in Computer Science, Information Systems, Finance, or a related field.
Apply
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