Business Analyst - Card
Absa
n/a - n/a
Johannesburg, City of Johannesburg Metropolitan Municipality
Contract
Business Analysis
Technical Knowledge
Agile Practices
Banking experience
Process design
Role
Minimum Requirements:
- Banking or financial services industry experience.
- Minimum 8 years BA experience.
- Card or payments experience is must i.e., an understanding of card concepts, systems, and processes.
- Technical knowledge and acumen are a must.
- B-degree in Commerce or Science
- End -to-end experience in end-to-end delivery of large-scale implementation projects i.e., full SDLC
- Experience in agile practices is a must.
- Banking or broader financial services industry experience.
- Business analysis qualification (from an IIBA endorsed training provider).
- Experience in process design, requirements modelling, and customer journey mapping coupled with an ability to synthesize data and information to inform product design and design thinking.
Candidate Requirements:
Roles and responsibilities – Card Portfolio Business Analyst Role
- As-is and to be business process analysis.
- Elicitation, documentation, and analysis of business requirements, resulting in compilation of BRDs or user stories with supporting artifacts such as payment flows. This covers the full span of requirements i.e., functional, non-functional, data, information requirements etc.
- Socialization of solution requirements with business audiences, architecture, and tech audiences to obtain buy-in at various levels of the organization.
- Support people change management endeavors such as development of adoption strategies, end-user training etc.,.
- Support development and testing efforts to ensure that requirements are implementation as specified.
- Manage traceability of requirements throughout the project lifecycle.
- Support project management in the identification and mitigation of risks and issues.
- Partner with system analysts, development teams, and architecture to ensure cross-disciplinary collaboration and solution delivery.
Competencies
- Excellent probing, interviewing, and influencing skills.
- Emotional intelligence and psychological resilience.
- Ability to deal ambiguity( ARO is a very complex environment).
- Ability to engage stakeholders with varying degrees of seniority.
- Solution oriented thinking
- Self-motivated manager of self.
- Strong analytical and problem-solving skills.
- Sound business writing skills.
- Psychological resilience and emotional intelligence.
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