People Change Manager I Change Management I Change Consultant
Absa
n/a - n/a
15 Alice Lane, City of Johannesburg Metropolitan Municipality, 2196
Contract
Role
Job Purpose
Support the planning, implementation, and adoption of business transformation and organisational change initiatives by partnering with project teams, leaders, and stakeholders to ensure successful change outcomes. Contribute to the design and delivery of change management activities that enable employees to adapt to new processes, systems, ways of working, and business strategies.
Key Responsibilities
Change Management Delivery
- Support the development and execution of change management plans for business transformation initiatives.
- Conduct stakeholder analysis and change impact assessments to identify affected audiences and change requirements.
- Assist in identifying and mitigating risks related to change adoption and employee readiness.
- Monitor change progress and provide recommendations to improve adoption and business outcomes.
Stakeholder Engagement
- Build and maintain effective relationships with business stakeholders, project teams, and functional leaders.
- Facilitate stakeholder engagement activities to create awareness, understanding, and commitment to change initiatives.
- Support leaders in preparing their teams for change through targeted communication and engagement strategies.
Communication and Training
- Develop and coordinate change communication materials, including presentations, newsletters, updates, FAQs, and leadership messages.
- Support the design and delivery of training and learning interventions that build capability and readiness.
- Assist in executing communication campaigns that promote awareness and adoption of new initiatives.
Change Adoption and Benefits Realisation
- Track and report on change adoption metrics, employee feedback, and project outcomes.
- Support the measurement of change effectiveness and benefits realisation.
- Identify opportunities for continuous improvement based on lessons learned and stakeholder feedback.
Project Support and Governance
- Contribute to project governance activities by maintaining change management documentation, status reports, and risk logs.
- Participate in project planning sessions and provide change management input throughout the project lifecycle.
- Ensure alignment of change activities with project objectives, timelines, and business priorities.
Organisational Development Support
- Assist in initiatives aimed at improving employee experience, organisational effectiveness, and team performance.
- Support organisational development activities such as culture initiatives, engagement programmes, and process improvement efforts.
- Contribute to building change capability across the organisation through coaching, knowledge sharing, and best practice application.
Minimum Requirements
- Bachelor's Degree in Human Resources, Industrial Psychology, Business Management, Organisational Development, Change Management, or related field.
- PROSCI Certification mandatory
- 3–5 years' experience in change management, organisational development, project management, HR, or business transformation.
- Understanding of change management methodologies and frameworks (ADKAR).
- Experience supporting projects or business improvement initiatives.
- Strong communication, facilitation, and stakeholder management skills.
Knowledge and Skills
- Change Management Principles
- Stakeholder Engagement
- Communication Planning
- Training Coordination
- Business Transformation
- Organisational Development
- Project Support and Governance
- Change Impact Assessment
- Risk Management
- Employee Engagement
- Process Improvement
- Data Analysis and Reporting
- Continuous Improvement
Key Competencies
- Collaboration and Teamwork
- Relationship Building
- Effective Communication
- Problem Solving
- Adaptability and Resilience
- Planning and Organising
- Influencing and Persuading
- Customer Focus
- Attention to Detail
- Results Orientation
Core Expertise
Change Management | Stakeholder Engagement | Business Transformation | Organisational Development | Change Communications | Training & Enablement | Change Adoption | Employee Experience | Change Impact Assessment | Process Improvement | Project Support | Benefits Realisation
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