Senior Change Manager

Absa

n/a - n/a

R800–850 per hour

Johannesburg, City of Johannesburg Metropolitan Municipality

Job Description

The facilitation of change management activities for projects so as to ensure minimum resistance or disruption to implementation and maximum commitment and buy-in to the benefits of the project/initiatives and the implementation plans
To be accountable for creating and implementing change management strategies and plans that maximise employee adoption.
To drive faster change implementation, increased strategic understanding and operational productivity.
Providing strategic direction, tactical and operational implementation on Change management activities at an organizational transformation level and projects.

Key accountabilities

Develop a change management strategy and plan for the specific project in alignment with the project implementation plan.
Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be requi
Identify, analyse, prepare risk mitigation tactics.
Drive deliverables for the effective implementation of the change management framework and strategies.
Develop communication strategy and approach.
Develop, support and contribute towards training interventions.
Support and engage leaders with change methodologies.
Integrate change management activities into project plans.
Manage stakeholders across the BU and within Group where appropriate.
Define and measure success metrics and monitor change progress.
Driving the change adoption for relevant stakeholders and end users

Competencies

Intimate knowledge of Change Management frameworks, practises and strategies.
Understanding of the Financial Services and Insurance legislation and regulations
Knowledge of people and project engagement lifecycle
Knowledge of employee engagement and experience management practices
Understanding of employee behaviour, specifically relating to financial services
Understanding of business management processes, policies, practices and metrics

Skills and Behavioural Attributes

Ability to clearly articulate messages to a variety of audiences.
Accurately and clearly communicates information by verbal and written means
Ability to establish and maintain strong relationships.
Initiates and maintains a people network to facilitate the sharing of information to be used for realising benefits.
Flexible and adaptable; able to work in ambiguous situations.
Resilient and tenacious with a propensity to persevere.
Forward looking with a holistic approach.
Organized with a natural inclination for planning strategy and tactics.
Problem solving and root cause identification skills.
Acute business acumen and understanding of organizational issues and challenges.
Formulates action plans and accountabilities
Ensures that necessary systems and processes are in place to realise effective change outcomes
Implements pro-active measures and feedback processes both upward and downward.
Takes care of both small and large details of the action plan

Experience

Qualifications

Preferred Education - B Degree & Hons in field of Human Sciences, Post-graduate Diploma in Business Administration
Preferred Experience - 4 – 8 years in people change management domain in a project environment
Experience and knowledge of change management principles and methodologies.
Good understanding of and experience with project management approaches, tools and phases of the project lifecycle.
Exceptional communication skills – both written and verbal.
Able to work effectively at all levels in an organization.
Excellent active listening skills.
Problem solving and root cause identification skills.

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